Refund policy

All Sales Are Final

Due to the personalized and curated nature of our products, all sales are final.

Silly Goose Scoops does not accept returns, exchanges, refunds, or order cancellations once an order has been placed.

Each scoop is thoughtfully curated based on the preferences provided at checkout. Because our products are mystery-style and individually selected, receiving an item that is not your personal preference does not qualify for a refund or replacement.

Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging. We will review the issue and work with you on an appropriate resolution when applicable.

Please Review Before Purchasing

By completing your purchase, you acknowledge and agree that:

• All sales are final.
• No returns or exchanges are accepted.
• Orders cannot be canceled once placed.
• Refunds are not provided for preference-based reasons or duplicate/similar mystery items.
• Colors, styles, characters, and items may vary based on availability.
• Preference requests are considered but cannot be guaranteed.

Please review your order carefully before completing checkout. If you have questions about an item or scoop before purchasing, please contact Silly Goose Scoops before placing your order.

Thank you for supporting Silly Goose Scoops and our small business! 🪿🤍